Policy
Privacy policy
Raven keeps a commercial privacy posture: no target-site logs, no DNS query content logs, and no session payload logs.
Collected operational data
- Account status, plan tier, renewal state, and device count.
- Aggregated node health, error rates, and last-seen timestamps.
- Support history tied to billing identity when manual review is required.
Data Raven does not retain
- Visited destinations.
- DNS query content.
- Session payload content.
Billing separation
Stripe processes recurring billing and stores payment information. Raven links subscription state to service access through customer and subscription identifiers, not through a password identity system.